Believe it or not, no one from Virgin Atlantic called back! My girlfriend tried their baggage help number again. Once again, the person on the other end can not help her find her reference number and recommends that she send an email to customer.relations.us@fly.virgin.com.
Like I said, every step of the way it's just been "I can't help you, try this phone number instead." The people on the phone say try the internet. The website lists a phone number. Is anyone at that company able to do anything for customers?
Friday, June 29, 2007
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